Quality Policies

The Principle policy of NTL is to provide prompt and efficient  transportation service to all  Our customers . The company also provides administrative services for all affiliates including owners , operators and Drivers of Our Taxis. Our Continual Training will ensure
That our Drivers are Competent to Drive NTL Cabs , under Our Rules of Operations and Transportation act and Regulations.

Cab Selection :

We attach cars below 3 yrs
We ensure Exterior and Interiors of the car are kept up to the mark
Our Strict Statutory check , ensure 100% vehicle Compliance
Vehicle to be installed with Speed Governor , to avoid Rash Driving

Driver  Recruitment :

  • Should have Minimum 3 yrs of Driving Experience
  • To posses knowledge on locational Topography
  • PVC – Back Ground Verification Check , from Civil and Criminal Sector
  • Medically Certificated on Non – Color Blindness

TRAINING :

  • Induction & Orientation
  • Process / Technical Training
  • On Job Training – Nesting
  • Enhancement Training
  • Soft Skill / Behavioral Training
  • Reorientation and Spouse Meet

Employees :

  • We provide comfortable work Environment
  • We train People on Effective customer care
  • We audit calls regularly for Quality and Training Purposes
  • Job Satisfaction and Opportunities For all Staffs

Continuous Improvement in all Aspects of the Company Operational , Business Growth and Increasing Market share through adoption of Quality Principles and Practices . The quality System Outlined has the full support and commitment from our Management , Staffs & Drivers.